Privacy Policy

Effective Date: August 6, 2023

This Privacy Policy explains how CELEBS CLOSETS STORE CORPORATION, doing business as CelebsHome, collects, uses, discloses, retains, and protects personal information when you visit celebshome.shop, place an order, or communicate with us.

Information we collect

Depending on how you interact with us, we may collect:

• Identifiers and contact information, such as name, billing address, shipping address, email address, and telephone number;
• Order and commercial information, such as products viewed or purchased, order history, returns, and customer-service records;
• Payment-related information. Full payment card details are generally processed by our payment provider rather than stored directly by us;
• Internet and device information, such as IP address, browser type, device identifiers, operating system, cookie identifiers, and website activity;
• Approximate location inferred from an IP address;
• Communications, reviews, photographs, and other information you submit;
• Marketing preferences and information about your interaction with our messages;
• Fraud-prevention and transaction-verification information;
• Inferences about product interests based on shopping activity.

Please do not send sensitive personal information that is not necessary for your order or request.

Sources of information

We collect information:

• Directly from you;
• Automatically through the website, cookies, and similar technologies;
• From payment providers, delivery companies, fraud-prevention providers, analytics providers, and other service providers;
• From advertising or social-media partners where permitted by law and your settings.

How we use information

We may use personal information to:

• Process payments, fulfill orders, and arrange delivery;
• Provide customer service and handle returns, exchanges, and refunds;
• Maintain accounts and order history;
• Detect fraud, secure the website, and prevent misuse;
• Improve products, website performance, and customer experience;
• Send transactional messages;
• Send marketing communications where permitted by law;
• Measure advertising and website activity;
• Comply with tax, accounting, legal, and regulatory obligations;
• Establish, exercise, or defend legal claims.

Cookies and similar technologies

We may use essential, functional, analytics, and advertising cookies or similar technologies.

Essential cookies support features such as checkout, security, and shopping-cart functions. Other cookies may help remember preferences, understand website use, or measure advertising.

Where required, we will request consent before using nonessential cookies. You may manage cookies through the website’s consent controls or browser settings, although disabling essential cookies may prevent some functions from working.

How we disclose information

We may disclose information to:

• E-commerce hosting and website providers;
• Payment processors and fraud-prevention providers;
• Warehouses, fulfillment providers, carriers, and customs service providers;
• Customer-support, email, analytics, and information-technology providers;
• Advertising partners, subject to applicable law and your choices;
• Professional advisers, insurers, auditors, regulators, courts, and law-enforcement authorities;
• A buyer, investor, or successor in connection with a merger, financing, reorganization, or sale of all or part of the business.

Service providers may use information only as permitted by their agreements with us and applicable law.

Sale and sharing of personal information

We do not knowingly sell personal information for money.

Certain analytics or advertising disclosures may be treated as “sharing,” “selling,” or targeted advertising under some privacy laws, even when no money is exchanged. Where applicable, we will provide a method to opt out and will honor legally recognized browser-based opt-out signals, such as Global Privacy Control, as required by law.

We do not knowingly sell or share the personal information of children under 16.

Marketing communications

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us.

Even after opting out of marketing, you may continue to receive non-promotional communications relating to orders, returns, security, or policy updates.

Data retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, fraud prevention, tax and accounting obligations, dispute resolution, and legal compliance.

Retention periods vary according to the type of information, the sensitivity of the information, and applicable legal requirements. Information will then be deleted, anonymized, or securely disposed of where reasonably practicable.

Data security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

No transmission or storage system is completely secure. You are responsible for protecting account credentials and notifying us if you suspect unauthorized account activity.

Cross-border processing

We are based in the United States. Personal information from Canadian customers may be transferred to, stored in, or processed in the United States or other jurisdictions where our service providers operate.

Information processed outside your province or country may be subject to the laws of that jurisdiction and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with applicable law.

We remain responsible for personal information transferred to service providers as required by applicable law.

California privacy rights

If California privacy law applies to our processing, California residents may have the right to:

• Know the categories and specific pieces of personal information collected;
• Know the sources, purposes, and categories of recipients;
• Request deletion, subject to legal exceptions;
• Request correction of inaccurate information;
• Opt out of the sale or sharing of personal information;
• Limit certain uses of sensitive personal information where applicable;
• Receive equal service and not be discriminated against for exercising privacy rights.

To submit a request, email [email protected] or call +1 732 961 7766.

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and identity verification.

Canadian privacy rights

Canadian residents may request access to personal information held about them, request correction of inaccurate information, ask questions about our privacy practices, or withdraw consent to optional uses, subject to legal and contractual restrictions.

Withdrawing consent may affect our ability to provide an optional service but will not affect processing already lawfully completed.

Privacy inquiries or complaints should first be directed to our Privacy Officer at [email protected]. We will investigate and respond within a reasonable period.

Canadian residents may also have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.

Children’s privacy

The website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information without appropriate parental authorization, contact us so that we can investigate and delete it where required.

Your general choices and rights

Depending on your location, you may have rights to access, correct, delete, restrict, or obtain a copy of personal information, or to withdraw consent or object to certain processing.

Rights are subject to legal exceptions. We will not unlawfully discriminate against you for exercising an applicable privacy right.

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal obligations.

The revised policy will be posted with an updated effective date. Where required, we will provide additional notice or obtain consent for material changes.

Contact and Privacy Officer

CELEBS CLOSETS STORE CORPORATION
Attn: Privacy Officer
5621 1/2 Lankershim Blvd
North Hollywood, California, US 91601-1723
Email: [email protected]
Phone: +1 732 961 7766